Daisy Corfield

I'm a senior Customer Success leader and EMCC Senior Practitioner Coach with 12 years' experience building and scaling global post-sales functions across B2B SaaS businesses.

As the first commercial hire and Global VP of Client Success at Unmind, I built the post-sales function from the ground up, scaling the business from £0 to £10m+ ARR and ~120% NRR, Seed to Series C investment, leading teams across EMEA, NAMER and APAC and working with enterprise clients including Disney, BBC and Uber.

I've also worked within PE-backed businesses through exits, giving me a strong appreciation for the commercial discipline required to scale sustainably.

I now partner with early-stage founders and leadership teams when growth exposes gaps in the post-sale operation. I usually start by mapping the customer journey to understand where friction exists and what support will have the greatest impact, whether that's advisory, a focused project or fractional leadership.

Protecting & Growing Revenue — Identifying churn and expansion risks to protect and grow revenue.

Making Customer Value Commercial — Sharpening narratives and equipping teams to sell value, not just features.

Building Teams That Scale — Clearer operating models, training and coaching to build teams that can scale.

My approach is practical, hands-on and commercially rigorous, with enough structure to create clarity without unnecessary bureaucracy.

I aim to leave businesses with greater capability, confidence and momentum.

If your post-sale operation needs foundational work or help keeping pace with growth, I'd love to connect.